Auva

Powered by 50 years of experience in ISO and AS certification, Auva is one of the go-to certification bodies in the UK’s aerospace sector. Replacing the traditionally slow and impersonal processes with a fresh and dynamic experience, it delivers what others can’t—blazing-fast service, unmatched responsiveness and a personal touch that makes clients feel valued. These features are why many of its clients replace their existing certification partners with Auva’s distinct blend of exceptional service and speed.

While aerospace is a specialty, Auva’s expertise extends to other sectors, such as construction, manufacturing, retail, waste management, plastics and transportation. The company’s offerings meet diverse client needs, including ISO 9001 for Quality Management Systems, ISO 14001 for Environmental Management, ISO 45001 for Occupational Health and Safety, AS9100 for Aerospace Manufacturing and AS9120 for Aerospace Stockists and Distributors. It also provides ISO 27001 for Information Security Management, addressing critical concerns about data breaches and cyber threats.

For a very long time, all of the UK’s certification demands were handled by seven leading companies. In just 18 months, Auva has soared past one of them and is set to leap over two more, positioning it as the fourth-largest player in the certification space. This rapid ascent is attributed to Auva’s commitment to delivering lightning-fast service and communication. Its quotes are usually provided within 24 hours, with certificates issued in a fortnight once audits have been closed—an impressive turnaround compared to the months-long delays experienced elsewhere.

“Our guiding philosophy of ‘observe the masses and do the opposite’ enables us to stay ahead of trends and focus on staying current with evolving needs,” says Michael Venner, CEO.

Auva proves that the certification industry can embrace modernity and remain client-focused. Central to its operational efficiency is a bespoke ERP system developed in-house. This tool streamlines audit scheduling and management, allowing auditors to handle their schedules and client interactions directly without relying on intermediary call centres. The improved workflow reduces administrative tasks and speeds up the process to accelerate service delivery. In the near future, Auva plans to integrate AI to refine planning and report reviews, further enhancing its service excellence.

Auva’s exceptional service orientation and support stem from its internal culture, which prioritises a positive work environment and employee well-being. This foundational belief— that well-supported employees are better equipped to deliver outstanding service experiences— directly translates into client outcomes. By fostering an atmosphere of trust, Auva empowers its team members to work independently, which not only enhances job satisfaction but leads to quicker, more responsive client interactions. Regular team meetings, comprehensive training for all staff and contractors, and frequent inspections from the United Kingdom Accreditation Service ensure that the quality of service remains top-notch. Collectively, these competencies ensure its clients experience seamless communication and swift resolutions to their certification needs, reinforcing Auva’s excellence in every aspect of the certification process.

“We are always open to feedback and learning from past mistakes. It helps us consistently deliver superior service quality to our clients,” states Venner.

When one of its clients sought AS9120B certification to tap into aerospace opportunities, Auva’s responsive approach and collaborative spirit were integral to a smooth certification journey. The team developed an automated toolkit for managing key performance indicators, shifting from manual reporting to actionable insights that fostered continuous improvement.

Within the first year of certification, the client experienced an 85 percent growth in business, with aerospace operations increasing to over 47 percent and a notable rise in exports. Auva’s blend of rigorous standards and personal touch made the certification process seamless, setting the stage for the client’s next steps toward ISO14001 and ISO45001. This success highlights Auva’s knack for transforming challenges into remarkable achievements.

With an upcoming podcast and a renewed digital presence, it is gearing up to lead the certification industry in new and exciting ways. Blending top-notch service with a personal touch and quick responses, Auva isn’t just meeting the standards—it’s setting them, proving itself as a trusted partner that consistently pushes the envelope in the UK’s certification sector.