HED Engineering

Since its inception in 2006, HED Engineering has ushered in a transformative wave in the aircraft maintenance and service sector. The company cemented its position as a pioneering, technologically advanced, mechanical engineering company through its expertise in crafting bespoke ground support equipment (GSEs) and advanced MRO towers for the aviation sector, a focus initiated in 2015.

HED Engineering is a reliable partner that has accomplished multiple challenging projects for steel, mining and food industries in Greece, Turkey and other countries in the Balkans. It was approached by Aegean and Olympic Airways, the leading airlines in Greece, for a small project that became a success. It gained recognition from Eleftherios Venizelos International Airport, establishing itself as a prominent GSE provider offering services and maintenance at Athens International Airport, catering primarily to customers from aviation and industrial companies, including Aegean Airlines.

Based in Athens, Greece, HED Engineering operates a branch at the airport of Eleftherios Venizelos and has made significant investments in new type GSE out of carbon fibre technology. This has enabled it to manufacture the first carbon GSE, a groundbreaking product that prevents damage from collisions or other contact.

“In the sensitive airport environment, where safety is paramount, we are proud to report zero accidents involving equipment or personnel,” says Christos Chatzis, CEO.

It ensures safety efficiency and offers time-saving solutions for everyday operational challenges. All the necessary certificates and permits are obtained, demonstrating its expertise in navigating airport regulations. Daily interaction with technicians from various airlines has provided valuable maintenance, repair and overhaul (MRO) experience. It also delivers its products to the defence sector within and outside Greece.

HED Engineering delves into the space industry with innovative developments such as satellite containers for transportation and cutting-edge jigs for satellites.

“We are expanding in the space market, leveraging our expertise in materials such as steel, aluminium or carbon fibre,” adds Christos Chatzis.

Innovative GSE and MRO Towers are Setting Industry Standards

With a comprehensive suite of over 35 GSE products, HED Engineering is not just meeting industry standards but setting new benchmarks. Each product is meticulously crafted to enhance safety, streamline operations and adapt seamlesslyto various aircraft models. This commitment to excellence is further demonstrated by the company’s continuous improvement endeavours, ensuring it fulfils its client’s evolving needs.

HED Engineering’s MRO tower stands out as a paradigm of efficiency. Requiring only three to four personnel for its operation, this tower significantly reduces typical labour force needs for manual tasks, which often involves up to 30 individuals.

Constructed from high-grade aluminium, the MRO tower’s design prioritises ergonomic handling and lightweight mobility, dramatically reducing the physical strain on personnel and enhancing the logistical flow within aircraft hangars.

A standout feature is its lifting platform which allows its height to be adjusted by one meter in less than three minutes, at the push of a button. This accommodates varying aircraft dimensions with unparalleled ease. The integration of artificial intelligence (AI) streamlines docking procedures and reduces the possibility of human error, enhancing overall safety and precision.

Dual capability transforms aircraft maintenance. The tower can be upgraded with advanced software, equipped with collision-prevention sensors, further extending its utility and adaptability. Its impressive 12-meter height enables servicing of most aircraft and vehicles, making it a preferred choice for industry leaders like NASA, who recognise its potential to redefine maintenance protocols.

HED Engineering also offers a comprehensive range of GSE, including engine jigs, trolleys, nitrogen trolleys, trailers for various purposes and aircraft refuelling equipment. Its product line includes specialised solutions, such as carbon fibre ladders that reduce damage in case of collisions, ensuring aircraft safety and minimising downtime.

The company provides customised tools for specific aircraft models and offers updates to users to accommodate regulatory changes. Its diverse product line and commitment to innovation supports its dedication to meeting the evolving needs of clients in the aerospace industry. HED Engineering has also developed a simple, lightweight and cost-effective water-washing turbine device that is easy to operate.

Production capability ranges from maintenance ladders and platforms to wheel/brake changers, pylon and propeller stands and storage solutions.
Its team has the expertise to design and produce metal constructions for wind energy projects, such as piping, scaffoldings, elevators, and bases. Working under European standards, all products have documentation, technical files and certifications from various bodies. Six-month inspection and maintenance service are standard for all products.

R&D Drives Advanced Solutions in Aviation and Beyond

At the heart of HED Engineering’s success is its strong research and development (R&D) team, which innovates and refines products and services that push technological boundaries. The firm is not just involved in production; it is a hub of problem solving and innovation, which is particularly evident in its work with 3D printers. These capabilities allow them to design, manufacture, test and enhance a variety of mechanical tools and constructions for commercial and military applications.

HED Engineering stands out for its integration of advanced data analytics, simulation and testing technologies, which are used by experienced mechanical engineers. This strategic use of technology enhances product performance and reliability across diverse applications. The team adheres to rigorous European standards, employing cutting-edge technologies and methodologies to craft equipment that meets a wide range of client needs with unmatched precision and creativity.

“We continuously improve our products and services by closely following industry trends and listening to feedback from technicians and airline personnel,” Christos Chatzis says, summing up the company ethos.

This approach sets HED Engineering apart from conventional equipment suppliers. Valuing innovation and adaptability, it regularly modifies its offerings to meet clients’ dynamic needs. This proactive stance ensures that its equipment, whether elevated platforms for added safety or streamlined components, is always aligned with the real-world demands of technicians and the aviation industry as a whole.

In military and space sectors, it has delivered specialised equipment, such as custom wing ladders and mini aluminium towers, to various defence sectors, and it is actively expanding its scope to fulfil the demands of space explorationprojects. This not only highlights HED Engineering’s versatile capabilities but its dedication to continuously improving the quality and modernisation of ground support equipment across multiple sectors.

Commitment to Excellence Redefines Ground Support Equipment

In an industry where safety is paramount, HED Engineering prioritises the well-being of personnel and machinery over profit margins. Feedback from MRO technicians is used to improve the design process, allowing it to develop ground support equipment that enhances safety and operational efficiency. This commitment to safety can be seen in that development of GSE using carbon fibre that is self- destructive in case of a collision. By this way personnel and aircraft remains safe.

“We prioritise problem-solving over profit, underscoring our dedication to finding effective solutions for our client’s needs,” adds Christos Chatzis.

This enables the firm to not just stay ahead in the industry but also nurture a culture of continuous learning and improvement. HED Engineering adheres to stringent international standards like ISO 9100, ISO 14001 and ISO 27001, and it has a comprehensive approach to quality control throughout the supply chain.

Tailored Solutions Transform Client Operations Worldwide

At HED Engineering, delivering tailored solutions is paramount. ’It provides engineering solutions that are designed to efficiently overcome specific obstacles to meet every client’s distinct needs. This adaptability extends to logistics, where it collaborates with clients to determine the most cost-effective transportation options based on location and assembly requirements. Whether clients opt for self-assembly or pre-assembled products, HED’s commitment to flexibility ensures that all shipping needs and aircraft compatibility considerations are seamlessly integrated into their modular solutions.

The ability to respond swiftly to urgent and complex needs was highlighted in a notable instance. SAFCO fuel company required specialised ladders with complex mechanisms, which HED’s engineering team quickly and efficiently designed and delivered. In another instance, the need for large-scale scaffolds by Aegean Airlines was met with equal dexterity, utilising its extensive Attica facilities to handle the project’s significant volume and size demands. This approach is a testament to HED’s capability to serve diverse industries with precision and reliability.

Dedication to customer satisfaction is reflected in its meticulous approach to project execution. From initial design to final delivery, HED ensures each product is crafted for easy assembly and low-cost shipping, accommodating even the largest orders. The team’s understanding of the importance of transport logistics and modular design enables it to give comprehensive support to its clients. Its readiness to provide on-site assistance underscores a commitment to surpassing customer expectations, facilitating a seamless cooperation process from start to finish.

HED Engineering is not just a leader in adaptive solutions; it is also expanding its footprint in the global arena. By partnering with major Greek enterprises in the military, international trade and aerospace industries, HED is enhancing its influence and broadening its service offerings.