JetPro Pilots

Gregg Salser, JetPro Pilots | Aerospace Defense Review | Most Reliable Business Aviation ServiceGregg Salser, Director of National Sales, Jason Wardwell, COO & Partner and Jack Arnold, Partner & Commercial Pilot
Whether it is a single jet or an entire fleet, private aviation offers exceptional freedom without the typical constraints of commercial travel. While the flight experience is seamless for passengers, finding the right crew to provide that experience can be challenging for operators. Even for a small team of pilots, flight attendants and technicians, sourcing talent, verifying credentials and coordinating schedules can quickly become overwhelming.

That’s where JetPro Pilots comes in, streamlining the complexity of aviation staffing with precision and care. Founded 16 years ago by three pilots who saw a need for better service for both clients and crew, it was built on five core principles—simplicity, integrity, strong work ethic, people-first relationships and industry-leading technology.

This foundation enables JetPro to support clients and crew with clarity, confidence and consistency, no matter how complex the flight requirements.

Serving more than 500 clients across the country, including private aircraft owners and Fortune 100 companies, JetPro supports every type of operation with tailored crewing solutions. Through its nationwide network of over 3,000 vetted pilots, flight attendants and technicians, backed by 6,000+ pilot type ratings and more than 11 million flight hours—JetPro provides the depth, flexibility and readiness clients need to keep flying without compromise.

“We don’t just staff aircraft. We simplify the entire process, making it seamless and stress-free for both crew and clients,” says Jason Wardwell, Chief Operating Officer & Partner.

Streamlining Staffing with Technology

JetPro’s proprietary apps, TripTrac and CrewTrac, serve as the digital backbone of its operations. These apps replace traditional paperwork with intuitive digital workflows for timesheets, expense reports and billing. TripTrac allows crew members to log workdays and upload receipts directly from their phones. With no markup on expenses, costs are billed transparently to clients. JetPro’s crew members are compensated promptly for the expenses they incur during a trip, often receiving reimbursement before their credit card statements are due. This quick turnaround supports smooth cash flow for crew and reduces financial stress, while also minimizing administrative burden for clients.

CrewTrac helps JetPro stay compliant with FAA regulations by monitoring crew licenses, training status and health clearances. Clients can quickly review each crew member’s qualifications, ensuring only those fully compliant are selected.

JetPro’s easy-to-use website allows users to search for available crew by region and aircraft type through an interactive map. Once a crew member is identified, JetPro can help its clients go beyond standard qualifications, allowing operators to explore crew experience highlights, language proficiencies, international travel credentials and specialized skills—giving them deeper insight to find the best fit.

In addition, by serving as the employer of record, JetPro provides workers’ compensation insurance, carries a robust general liability policy, and eliminates IRS misclassification risks, which simplifies the staffing process for aircraft owners and gives them peace of mind.

Trusted for Everyday Needs and Emergencies

JetPro supports both routine staffing and urgent requests. For example, a client based in California recently needed to dispatch a large cabin jet to Brazil on a day’s notice. They required a flight attendant located nearby who also held a Brazilian visa. JetPro quickly mobilized the right crew member within hours, ensuring the flight departed as scheduled.

  • We don’t just staff aircraft. We simplify the entire process, making it seamless and stress-free for both crew and clients


While last-minute requests demonstrate JetPro’s flexibility, the company encourages early engagement to facilitate thoughtful selection, especially for specific criteria like language skills or personality fit. The matching process incorporates client input and approval, ensuring that the crew meets the owner’s requirements and preferences.

“By removing the friction from staffing, we give both owners and crew time back—to focus on flying, not on paperwork,” says Gregg Salser, Director of National Sales.

Flexible Services for Every Type of Operation

JetPro offers a full range of aviation staffing solutions to suit every operation, whether it’s a single trip or long-term support. Clients can rely on flexible crewing for pilots, flight attendants and technicians. For those needing a more comprehensive and longer term setup, JetPro HRTM provides benefits like health insurance, 401(k) plans and compliance support. When permanent hires are required, JetPro handles recruitment, sourcing and vetting full-time candidates who meet each client’s specific needs, all while reducing the administrative burden and upholding the highest standards of safety and professionalism.

JetPro brings agility, expertise and precision to every staffing assignment. With a nationwide network, industry-leading technology and a people-first approach, the company simplifies aviation crewing—ensuring clients are always ready to fly with confidence and ease.

Deep Dive

Reliable Business Aviation Service Demands Crew Certainty

Business aviation departments face pressure to maintain schedule continuity while managing compliance, crew availability and changing travel demands across domestic and international routes. Aircraft owners and corporate flight departments cannot afford delays caused by incomplete documentation, unavailable crew members or contractor classification disputes. The challenge now extends beyond locating pilots or flight attendants. Buyers need aviation staffing partners that can verify qualifications, reduce administrative burden and support trips ranging from planned executive travel to urgent short-notice departures. Managing the team members who run your aircraft is very important, especially if your aviation team is small. Many aircraft owners only have a few people working with them, which can make it tricky if someone gets sick, needs training, or if international travel rules cause delays. Even big companies face these problems, just on a larger scale. For example, passport checks, visas, or paying for expenses can delay trips and create extra work for the flight team. Working with a good service partner can help owners keep their aircraft ready to fly while making sure the crew is carefully chosen, well-organized, and suited for the job. Good service providers are quick to check if crew members meet the necessary qualifications and provide clear updates on their readiness. They keep detailed records of important medical checks, regular training, and any special certifications needed for specific aircraft. This way, owners can feel confident that their crew is always properly prepared. Many customers now prefer companies that use technology to manage these details, along with personal oversight, rather than relying on old-fashioned manual methods or scattered contractor networks. Finding the right balance ensures that aviation teams have accurate records and trusted judgment to select crew members who are nearby, available when needed, and experienced for each trip. Managing the administrative side, like expenses and payroll, also influences decisions about which service providers to work with. Running flight operations involves tracking costs, paying staff, and handling reimbursements for pilots, flight attendants, and technicians. Systems that make it easier to submit expenses and process reimbursements quickly can boost crew happiness and give owners better control over costs. It's best if staffing is organized in one clear system, rather than internal teams trying to handle contractor relationships on their own. Clear procedures for payroll, insurance, workers’ compensation, and employment rules can also protect aircraft owners from uncertainty about the status of contractors. Staying organized and having quick reimbursements with clear records can help avoid hidden costs and reduce extra work. Flexibility is key, too. Some aircraft owners need long-term crew support, while others only need help for a single trip or short travel period. International trips can be more complex, requiring visas, language skills, and specific experience with certain aircraft. Staffing companies that can quickly find qualified professionals in the right location help keep trips smooth, safe, and compliant with all regulations. They also give owners the chance to see who’s available before making a decision, instead of rushing to hire the first person they find. JetPro Pilots positions itself strongly through aviation staffing specialization, qualification oversight and simplified client coordination. Founded by pilots, it supports single-aircraft owners and Fortune 100 flight departments with a network of more than 3,000 crew members, over 6,000 pilot type ratings and more than 11 million combined flight hours. Its TripTrac and CrewTrac platforms streamline expense management, qualification tracking and crew record updates, while the company performs FAA background and violation checks. Through trip coverage, recruiting and human-resource support for pilots, flight attendants and technicians, JetPro Pilots offers business aviation teams a practical path to dependable crew readiness. ...Read more
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Company
JetPro Pilots

Management
Gregg Salser, Director of National Sales, Jason Wardwell, COO & Partner and Jack Arnold, Partner & Commercial Pilot

Description
JetPro Pilots delivers end-to-end aviation staffing solutions through proprietary tech and personalized service. From trip coverage to recruiting, JetPro simplifies crew logistics, reduces risk and ensures compliance—powering safe, efficient operations for aircraft owners nationwide.