When travelers discover their luggage has been damaged, the last thing they want is a complicated resolution process. Dolfi1920 has carved out a niche by transforming the typically cumbersome and time-consuming baggage damage claim process into a seamless and hassle-free experience, making travelers’ lives easier. It offers a unified solution that simplifies how airlines and passengers handle luggage mishaps. By providing a consistent method and pricing worldwide, the firm eliminates the need for multiple suppliers. The company’s expansive network is a testament to its efficacy and appeal. With partnerships spanning over 100 airlines, including industry giants like Emirates, Air France, Lufthansa, KLM, American Airlines, Dolfi has integrated its services seamlessly into the global air travel industry. The airline partners are only involved during the contract phase and the implementation of the services. From there, Dolfi assumes responsibility for the claims process, including

EDITORIAL

Sustainable Luggage Redefines Travel

Demand for sustainable travel practices have surged, bringing luggage repair and disposal into focus. European airlines and repair companies are setting new benchmarks within the luggage repair industry by utilising sustainable materials, embracing upcycling techniques, and implementing wastereduction initiatives. Disposable luggage, often made from non-recyclable materials such as plastics, leather, and synthetic fibres, contributes to approximately two billion tons of global waste annually. Airlines have introduced sustainability-oriented luggage repair programs, collaborating with local repair shops and more extensive service providers. Sustainable materials such as recycled polyester, nylon, vegan leather alternatives, and eco-friendly hardware are increasingly used in luggage repair. These materials reduce reliance on virgin resources and minimise carbon footprints, with some compostable at the end of their lifecycle. Upcycling has also emerged as an innovative European approach, repurposing damaged bags into new items like travel pouches, laptop sleeves, and wallets. Collaborative repair programs between airlines, manufacturers, and local governments are critical to establishing an effective, large-scale, sustainable luggage repair system. The EU’s Circular Economy Action Plan encourages industries to prioritise waste reduction through repair and recycling initiatives. Some airlines have adopted policies enabling passengers to bring damaged luggage for repair at no additional cost, incentivising travellers to maintain and repair their existing luggage. Educating travellers on sustainable choices is essential to the long-term success of these initiatives. Airlines can play a pivotal role by informing passengers about sustainable luggage practices, encouraging repair over replacement, and promoting upcycled products. The rise of eco-conscious consumers in Europe has spurred a growing market for sustainable luggage brands prioritising reparability and environmental stewardship. This edition features Dolfi1920 and further delves into how Europe’s advancements will likely inspire a worldwide movement toward greener, more conscious aviation. The magazine highlights insights from Kátia Faradiba Vidal, Flight Operations Technical Support Manager & EFB Administrator at HI FLY and Ross Peterson, Director of Engineering and Reliability, Piedmont Airlines. We hope these valuable insights from industry leaders featured in this edition will assist you in making informed decisions for your businesses.