Turkish Technic to Digitalize Maintenance Experience

In an environment where access to information is getting easier, the accuracy and consistency of data as well as the acceleration of information-based processes are essential. Within this scope, and in line with its vision of becoming one of the world's top 5 MRO companies, Turkish Technic Information Technologies has adopted a policy ensuring “Continuous Improvement” and “Focus on Innovation”.

To make the difference in the industry, Turkish Technic offers comprehensive business processes such as Part-M, Part-145 (line, base and component maintenance), Part-147, Part-21, component pool services, total care and CAMO services.

On the way to its digitalization goals, Turkish Technic focuses on;

• Real-time maintenance and repair with Mobile Applications

• "Paperless Maintenance" and electronic signature

• Automation of planning processes

The company’s mobile applications are mainly used in line maintenance, cabin maintenance, logistics services and base maintenance processes. Through these applications, technicians can perform functions such as defect management, 

access to aircraft documents (AMM, CMM, etc.) and material requests in real-time in the most effective way, without leaving their base.

Turkish Technic has been working intensively with a strong team for about 2 years in the field of image processing and natural language processing, which are the two main branches of artificial intelligence, to reduce inefficiencies in operational activities that can arise within the interactive communication area of ​​the technician.

“We accelerated access to the right data”

Turkish Technic has been digitalizing maintenance documents using artificial intelligence and optical character recognition technologies to make them easily accessible on mobile devices. At this point, formats from different suppliers have been collected and made available on tablet screens so as to offer accurate information to technicians when navigating through.

“Turkish Technic has been digitalizing maintenance documents using artificial intelligence and optical character recognition technologies to make them easily accessible on mobile devices.”

With the natural language models that have been developed, Turkish Technic paved the way for technicians to interact and operate in corporate systems. In addition, infrastructure has been developed to allow automatic filling of repair forms by reading visual elements such as component labels from a tablet or virtual glass camera.

Currently, Turkish Technic continues development-oriented modeling by making use of Robotic Process Automation technologies in order to perform groundbreaking additional functions on mobile devices in the aim of continuing to enhance operational agility by creating a hybrid working layer with artificial intelligence for technicians.

In addition, defect generation, defer and resolution operations are carried out in real-time starting from the beginning of the aircraft maintenance in a completely “Paperless” environment. Turkish Technic has been intensifying efforts to digitalize maintenance cards with the SGML and S1000D standards, and to switch to the concept of "pure paperless maintenance" with electronic signature.

With its young, innovative and agile team, Turkish Technic has been devoted to developing digitalization with the aim of becoming one of the top five global MRO companies in the industry.