Innotech-Execaire

Innotech-Execaire Aviation Group (IEAG) is a prominent name in the aviation industry, offering top-notch aviation and technical support solutions to a wide range of clients, including business aircraft manufacturers, owners, operators, and commercial airlines.

IEAG offers comprehensive aircraft maintenance, inspection, and refurbishment capabilities with its complete range of aircraft sales, management, and charter services. Its extensive technical services, including non-destructive testing, line servicing, and ground handling, available through its extensive FBO network, support major airlines at airports throughout Canada.

“Our decision-making and internal conduct are guided by our core values of safety, professionalism, respect, innovation, teamwork, and service excellence. This approach enables us to create and execute cutting-edge industry solutions for our clients,” says Michael Fedele, president of IEAG.

IEAG has been in business for over 60 years and is Canada's first aircraft management company with a longstanding presence in the Canadian aerospace and aviation industry. Over time, it has developed a robust skill set and a team that allow it to vertically integrate capability sets and travel globally, providing clients with a unique and valuable experience.

"A commitment to providing safety and sustainability in aviation drives IEAG. It goes above and beyond what is required by industry standards to ensure client safety,” says Alan Cross, vice president of sales and marketing of IEAG.

One of its unique features is its industry-leading safety management system, which upholds safety throughout all its operations, proactively managing safety risks, reducing accidents and incidents, and improving overall safety performance.

IEAG exercises an emergency response plan twice a year and involves its clients in the exercise to ensure coordination and a mutual understanding of safety and security protocols.

The jewel in IEAG's crown is its FlyExecaire app, which delivers a worry-free client experience. The app is a unique innovation by IEAG for its clients and internal operations. It offers personalized trip planning, monitoring, communication, and curated health and security information for their intended destinations. This is increasingly important in today's changing geopolitical climate. The app also incorporates operational control elements unique to the industry.

Through its app, IEAG enables crews to manage training requirements, conduct fatigue and risk assessments, and review aircraft maintenance status. Its operations control center monitors and adjusts aspects of the trip while the crew is on the ground, allowing them to focus on flying the plane.

IEAG is continuously working to improve and incorporate AI capabilities into its app to optimize client outcomes. Its tailored solutions are delivered with the highest operational integrity, making a significant difference in the aviation industry.

The extensive experience in maintenance and dealing with OEMs ensures repairs are done safely and efficiently while minimizing costs for the client. IEAG’s diverse capabilities solve supply chain and resource issues that cause longer lead times and disruptions in aviation companies. Streamlining the sourcing operations enables clients to shift their focus to maintenance and serviceability and on-time aircraft availability. It works closely with stakeholders, using discipline, program management, and focused preventive maintenance planning and execution to minimize the impact of maintenance issues.

The institutionalized experience and skill sets of IEAG allows them to identify areas that need program flexibility and create customized solutions that fit client needs. It handles the entire lifecycle of a customer's journey at a competitive price. In one instance, its safety system and crew responded appropriately during a bird strike incident. The engine had to be overhauled in the subsequent maintenance work. Leveraging its expertise in maintenance and dealing with suppliers, IEAG identified the elements that needed to be changed immediately and worked with the engine OEM to minimize costs.

In addition, IEAG has developed joint operating procedures with each client to establish clear guidelines, facilitate effective communication, and promote a safety culture and continuous improvement.
In the world of aviation, success takes a lot of work to come by. But it is a completely different story for IEAG. Its success is attributed to its clarity of vision, focus on core values, and process-driven culture. If you are looking for a company that knows how to solve problems quickly and cost-effectively, look no further than IEAG.