Total Technic

Often dubbed as the ‘airport of tomorrow,’ Istanbul International Airport is the second busiest in Europe, with approximately 1,247 daily flights to more than 350 destinations worldwide. Amid such bustling flight schedules, it is clear that airlines cannot afford any downtime that will result in hefty financial losses.

Yet, maintaining all aircraft under such hectic conditions is an arduous task. It is evident in the way airlines are trying to overcome rising labor costs, uncertainty around the inventory of aircraft components, delayed turnaround time for aircraft repairs, and lack of a reliable MRO service provider in the vicinity. Taking on these longstanding challenges of maintenance, repair, and overhaul of aircraft is Total Technic.

With two strategically positioned aircraft repair and maintenance facilities in Antalya and Istanbul, Total Technic’s vast and wide-ranging emergency equipment shops provide repair and maintenance services with unparallel quality, unmatched turnaround times, and long-term cost savings. The advantageous location of the shops, at the junction of Europe, Asia, and North Africa, makes it ideally suited to serve the domestic Turkish market and other carriers in Europe, the Middle East, CIS, and Africa. From batteries, oxygen, and slides to wheels, brakes, and other equipment, Total Technic’s equipment shops have everything airlines need to resolve aircraft defects, ensure airworthiness and passenger safety and comply with international standards.

“Backed by our brilliant workforce comprising highly qualified engineers and skilled technicians with vast industry experience, Total Technic has become one of the most recognizable MRO service providers dedicated to keeping our customer’s aircrafts operational at all times,” says Salih Zeki Öztürk, Managing Director of Total Technic.

An All-Encompassing Approach to MRO Services

Capitalizing on his industry experience spanning more than 30 years, Mr. Öztürk ensures the company is focused on overcoming aircraft maintenance needs and getting its customers back in the air as quickly as possible. The talented technical team at Total Technic has over 15 years of experience in offering maintenance support for Airbus and Boeing fleets, which helps them provide safe, reliable, and timely repair and overhaul services for aircraft components with utmost precision and proficiency.

Total Technic started with a galley equipment shop in 2013, and expanded its offerings shop by shop, gradually adding every piece of equipment to its shelves. Today, the company operates from its sprawling EASA and FAA-approved maintenance and repair facility spanning 5,000 square meters.

Total Technic also offers 24/7 AOG services with all emergency equipment (no-go items) at their disposal. The objective is to deliver a critical aircraft component wherever it is required in the shortest possible time. Regardless of a contractual agreement or a one-off emergency request, the team at Total Technic always ensures their client’s aircraft is up and flying with minimal delay. Take the case of an aircraft’s oxygen bottle indicator. If it blinks red, it means the aircraft cannot be allowed to leave the airport until it is refilled or replaced. This is where Total Technic’s in-house technicians make a considerable difference by proactively refilling the unit in their shop on-demand and preventing flights from being delayed or rescheduled, and saving airlines thousands of dollars on every flight.

Staying True to its Doctrinal Values

“We always believe in novel customer-focused investments to diversify the range of our services,” states Mr. Öztürk.

In this regard, Total Technic leaves no stone unturned to incorporate new capabilities into their portfolio to meet customer needs and obtain EASA and FAA approvals before kick-starting a project. Total Technic also takes pride in being committed to providing long-term cost savings on the repair and overhaul of aircraft components. It makes the most of Turkey’s reasonable wage rates and hires experienced, local technicians as opposed to the skyrocketing labor cost in European countries. Fueled by this competitive advantage, Total Technic has built a highly educated workforce that can deliver exceptional services to their clients at a highly cost-efficient rate.

Stepping Beyond Routine Services

Owing to its numerous successful collaborations and partnerships with various airlines across Turkey, the Middle East, North Africa, and CIS countries, Total Technic has received multiple requests from customers who want them to venture into line maintenance services. Be it assistance for layovers and night stops or liaising with fuel suppliers for supervising fueling and refueling operations, or even handing-over the fueling documentation to airline representatives, there are a variety of line maintenance services that play a crucial role in ascertaining the safety of airplanes before they are ready for take-off. Staying heedful of its significance, Total Technic has also decided to start offering line maintenance services and is set to deliver them in full swing.

Besides, the company is also about to delve into the maintenance hangar space and is in talks with different partners worldwide to explore locations that would best suit their requirements. With the inclusion of maintenance hangars in its portfolio, Total Technic is looking to ramp up its aircraft component business and heavy maintenance services.

Total Technic has more than 100 customers today who are satisfied with how their maintenance and repair services ensure the customer’s airline’s assets are kept in excellent quality and always in operable condition. As Total Technic is becoming more noticeable by the industry giants with each passing day, the company also has rising customer demands to extend their shops into different European countries. Accordingly, with its customer-centric business model and an ever-growing emphasis on quality, Total Technic is set to expand its footprint across various countries and continue being the sought-after MRO service provider—with a much-needed touch of safety and reliability.